This page explains how Palmetto Restoration Network handles inbound calls, call routing, recordings, and communications. Last updated: April 2026.
Calls to (803) 615-2244 are answered by Palmetto Restoration Network dispatchers or our partner network. Calls may be routed to the nearest available certified restoration provider serving your area within the Columbia, SC Midlands region. By calling this number, you consent to being connected with a qualified restoration provider.
Calls to our emergency line may be recorded for quality assurance, training, and accuracy purposes. By calling (803) 615-2244, you acknowledge and consent to the possibility that your call may be recorded. Recordings are retained for internal use only and are not shared with third parties except as required by law.
By submitting a form on this website and checking the SMS consent box, you agree to receive text messages from Palmetto Restoration Network at the phone number provided. Messages may include appointment confirmations, dispatch updates, and follow-up communications. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance.
Palmetto Restoration Network operates as a lead generation and dispatch platform connecting property owners with qualified, certified water damage restoration providers in the Columbia, SC area and surrounding Midlands communities. Featured providers are vetted for licensing, insurance, and IICRC certification. Individual provider credentials are available upon request.
There is no charge to call our emergency line or to request a callback through our website. On-site inspections provided through our network are free of charge with no obligation to proceed with services. All work pricing is disclosed and agreed upon before any services begin.
Information you provide when calling or submitting a form is used solely to connect you with restoration services and follow up on your request. We do not sell or share your personal information with parties unrelated to your service request. For full details, see our Privacy Policy.
If you have questions about how we handle calls, recordings, or data — or if you want to opt out of communications — contact us:
We’re available 24/7 and happy to answer any questions about how we operate.
📞 (803) 615-2244